Rosie Thorpe and Sean Dissington meet Ian Thorpe to discuss how he used Beat the Cold’s services.
Rosie Thorpe and Sean Dissington from Beat the Cold met with Royal Air Force veteran Ian Moore to discuss how he feels about Beat the Cold, finances and energy costs.
Beat the Cold started working with Ian in November 2014 following a talk that Rosie gave at a local community group meeting and assisted him with the following:
*A review of the tariffs available to ensure that he was on the most cost effective tariff for his needs…
*Advice regarding how best to save energy in the home, and how to register for extra assistance such as the Warm Homes Discount Scheme (WHDS)
Since using Beat the Cold’s services Ian has seen his energy costs fall significantly due to the lower rates of his new tariff, combined with a supplier incentive for joining and having registered for the WHDS. With a monthly saving of over 30% Ian is saving money and building up an amount of credit on his account that will help over the more costly winter period.
“Last winter I only ran the heating for an hour in the morning and an hour in the afternoon”
said Ian, who suffers from mobility problems due to spine and back problems.
“Knowing that I don’t have to worry about energy costs is such a relief, it takes such a strain off me knowing that I can afford to pay for my energy. The mental health benefits alone are amazing, never mind not having to worry about being warm”.
Having dealt with a supplier dispute previously, Ian was looking for a tariff that he could manage simply using his iPad at home and that would allow for meter reads to be easily submitted from home; “Submitting the meter reads allows me to always know where I am with my energy account and helps me feel in control”, said Ian.
“Knowing that Rosie and Beat the Cold are there to help me means that I know I’ve always got a source of advice that I can trust”.