I am truly grateful for all the help I have received from yourself. Whilst feeling very down and a little hopeless towards the end of 2021, after speaking with you I felt there was a glimmer of hope when you spoke to me. You gave me confidence I could get myself into a better place financially. I successfully completed an application to receive £150 towards my ever-increasing fuel bill. You gave me advice around water rates an discounts. Thank you so much for everything done to help me. I am forever grateful. I hope the service will be able to continue to assist others who have needed some re-assurance like I did. Excellent, invaluable work!