I feel my energy knowledge has improved since speaking with the team. My house is warmer and I’m more comfortable that I can monitor the costs of energy in the house. The adviser was very helpful and made me aware of other ways I could save money on my water bills. He also put me on the Priority services register which gave me better peace of mind. It was lovely to have someone at the other end of the phone who genuinely cared and listened to me. I would give the service 10/10.